Welcome to SFT Academy (“Company”, “we”, “us”, or “our”). This Privacy Policy (“Policy”) governs access to and use of our website (the “Website”), and all services provided through the Website or directly by us (the “Services”).
This Policy forms an integral part of our Terms and Conditions. By accessing the Website or using our Services, you (“User”, “your”) agree to this Policy.
Children’s Privacy
We do not knowingly solicit, collect, or process personal information from children or market our services to children. If we become aware that personal information has been submitted by a child through any part of our Website, we will make reasonable efforts to delete such information from our records as soon as possible. If you believe we may have collected data from a child, please contact us immediately at the address provided below.
1. Types of Personal Data Collected
We may collect personal information from you when you purchase any of our services, or fill any form available on our website, and through email or telephone communications, including:
- Name and contact details: first and last name, email address, postal address, and phone number — to respond to your enquiry and help you find a suitable course.
- Billing data: necessary data for processing payment. We do not store or retain payment details once the transaction is complete.
- Education or career data: when applicable for course registration, funding, legal, or governmental requirements. You will be informed when such information is requested.
- Communication records: any correspondence with us, including support or inquiry communications.
- Device and usage data: IP address, device type, browser.
If you pursue further education/training or career progression through SFT Academy, additional data may be collected to comply with internal, legal, or government requirements. You will be informed when such data is requested.
We do not share your training or personal data with third parties, including your employer, without your explicit consent.
2. Use of Data Collected
Your data is primarily used to provide you with the services you request. We may also use your information to:
- Respond to your enquiries
- Maintain your account on our Website
- Process bookings and payments
- Inform you about any amendments to our Website or services
- Notify you of similar courses or products relevant to your interests and preferences
- Fulfill legal and contractual obligations
You may opt out of marketing communications at any time by clicking “unsubscribe” in marketing emails or by visiting our “Unsubscribe Me” page.
3. Legal Basis for Processing (UAE and GDPR-Aligned)
We rely on the following legal bases to process your personal data:
- Contractual necessity: To provide and fulfill services requested by you, such as registration or certification.
- Legitimate interests: To contact you about similar products or career development opportunities based on previous purchases.
- Consent: To contact you only through the agreed channels where explicit consent is provided.
4. Consent
By using our Website or purchasing our services, you authorize us to collect and use your personal information as described here. If you have any concerns or questions regarding your personal data, please contact us via the details at the bottom of this policy.
5. Information We Share
We do not sell or disclose your personal data except as described here. We may share your information with:
- Examination and certification bodies: for service delivery purposes only.
- Service providers: under contractual obligations to protect your data.
- Entities within SFT Academy: where necessary for service delivery or compliance.
We may also disclose your data if required by law or to prevent harm or fraud, for example, in response to court orders.
6. Data Retention and International Transfers
We retain your personal data only for as long as necessary for legal or business purposes and securely delete it once no longer required or in compliance with applicable laws.
Please note that internet data transmission is not entirely secure; we cannot guarantee complete security of data sent electronically, and transmission is at your own risk.
Data processing complies with applicable laws. Transfers outside your country occur only if:
- The destination ensures adequate data protection
- Recognized data transfer mechanisms (e.g., Standard Contractual Clauses) are in place
- Appropriate safeguards have been adopted
7. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us via the information below.
8. Updates to this Policy
This Policy may be updated or amended from time to time without prior notice. We recommend you regularly check this page for updates. Your continued use of the Website or Services after any amendments constitutes your acceptance of the revised Policy.
Contact
For any questions or concerns about this Policy, please contact us at: info@sftacademy.com
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